Featured Jewish Professional Woman
To help the women of JPWN learn about each other, we will periodically feature a short interview with a Jewish professional woman in the Atlanta area.

 

Fifteen Minutes with
Karen Kaplan

Karen Kaplan

Karen Kaplan is our third JPWN Featured Woman. Karen is a Senior Partner and General Manager in charge of the Atlanta office of Fleishman-Hillard International Communications, the second largest public relations firm in the world. She lives in Roswell with her husband Paul, a journalist, and their three sons, Matt, 22, Brian 20 and Alex, 17. JPWN spent some time getting to know Karen better.



How long have you been in Atlanta?

Atlanta has been home for 16 years. I grew up in Bethesda, Maryland, then spent eight years in Miami working and having babies before moving to Atlanta.

How long have you been with Fleishman-Hillard International Communications and what kind of company is it?

I actually started as Fleishman's client while on the corporate side. Having worked for other agencies, I never thought I'd go back. But it's been eight years and I haven't looked back yet.

Can you tell us a little more about your responsibilities as Senior Vice President, Senior Partner and General Manager in charge of the Atlanta office?

I oversee all phases of client relations, corporate initiatives and general office management. I offer expertise in all phases of public relations from product revitalization and launches to issues management and corporate reputation. I also have full responsibilities for P&L and day-to-day office management.

Does most of your work mostly concern companies that are handling a crisis of some kind?

In looking at a comprehensive strategic communications program, crisis and issues management is always a necessary piece. The core of our business has traditionally been about media relations, but today it's integrated with all the marketing elements that help position companies, services or products in the marketplace. Many people think public relations is the same advertising. In fact, it's the opposite. Public relations builds credibility where people are learning about your client through a credible source - the media. It's what we call "earned media" as opposed to "paid media" or advertising.

How would you define the term entrepreneur? What kinds of qualities would you subscribe to an entrepreneur?

An entrepreneur is someone who sees possibilities others don't . . . someone who understands how to create, innovate or grow something out of existing elements or circumstances. Usually, entrepreneurs are creative, ambitious, driven and, most important, excellent listeners.

 

What advice would you give women who are trying to be more entrepreneurial in their attempts to rise in organizations or start their own businesses?

Whether you are a seasoned professional or a rookie, it's important to always be focused on how you can add value to your organization. . . how you can leverage your skills, experience and knowledge to help your company achieve it's short and long-term goals. Understanding those goals and developing solid relationships within your industry also are key to advancing in your field and getting on the radar of prospective employers.

You started out as a journalist and then moved into public relations. How did you make that transition? Did you feel like you had to reinvent yourself?

Back in the old days, most people who went into public relations started out as newspaper reporters. My writing ability and communications skills got me in the door of my next job at a national labor union, but it was the ability to develop subject-matter expertise that ultimately helped me make the transition. Over the years, I've been fortunate to have the opportunity to gain knowledge in lots of industries. That, coupled with knowing how to effectively communicate is what made the difference for me.


 

Did you have mentors along the way of your career that helped you with your professional development?

I would have to say my first mentors (and most important) were my parents. They provided the kind of fundamentals that allowed me to be open to learning and building relationships. Professionally, I have had three mentors. My first was the editor at the daily newspaper where I worked. He taught me how to write. My second mentor was a seasoned professional in the public relations business. She was someone I really respected and looked up to and aspired to be like. She taught me the agency side of the business. And the third mentor is my current boss, who has taught me how to manage people and business. Each mentor was completely different, and each helped me develop distinctly different skills.

What advice would you give women who are trying to find a professional mentor and it hasn't happened naturally?

I would advise women to join professional industry organizations or other groups that include people with like-minded interests. People who are in senior positions are typically happy to help someone else succeed. They just don't get asked often enough.

Did you do anything special for Hanukah or the New Year?

My family of five traveled to Washington, D.C. for a visit on the first night of Hanukah. We went directly to my brother's house where all the cousins, grandparents, siblings, etc., lit the candles together. It was really special to be together and share in the holiday.

 



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